Return & Refund Policy

We do offer refunds and accept returns on all our products. But due to the personal nature of the products, all the products must be unopened when you return them. We have an open protection seal which must not be broken.

All orders will also be shipped with a testing strip or vial so that you can test the scent before you open the main product.

If there is an issue with your order, please reach out to us and we will try our best to fix it.

Unopened items

At Raihaan Oudh, we offer the finest products and strive for utmost customer satisfaction !! And in case, due to any reason you change your mind or do not want our product anymore and the product is still unopened, please contact us and we shall guide you through our return process.

All returns must be initiated within 3 calendar days.

In-Transit Damage

If your order arrives damaged, defective, or incorrect, please reach out to us within 3 days of receiving the product, and we will ensure to make it right for you.

Exchanges 

We do accept exchanges - however if you have a particular issue, please email us & we will try our best to accommodate your request. All exchange requests must be initiated within 3 calendar days.